How do I get my JioCinema Premium subscription after purchase?
Receiving Details: After your purchase, we’ll send your JioCinema account information via email and WhatsApp. Follow the instructions provided to log in and start streaming.
Login Instructions: Use the login details sent via email. If you need a request code, contact our support team for assistance. You can reach them here.
If your JioCinema account stops working, contact our support team via live chat, WhatsApp, or email at [email protected]. We’ll offer a replacement or a full refund based on our policy.
Device Limit: Each subscription allows streaming on one device at a time. For access on more devices, check our special offer available at checkout to purchase additional screens.
Forgot Login Details: Refer to the email we sent with your account information. If you need further assistance, contact our support team.
Account Exchange: If your account stops working, we’ll provide a free replacement. Just contact support to get a new account and continue streaming without disruption.
Refund Policy: Refunds are available if the account isn’t delivered within 72 hours or if issues remain unresolved after an exchange. Contact support with your purchase details to request a refund.