Answer: After you purchase, you will receive your Prime Video account details via email. You might also get a WhatsApp message with your order details. If it’s a busy day, it could take up to 24 hours, but we’ll get it to you as soon as possible.
Answer: To log in, download the Prime Video app on your phone or tablet, or go to primevideo.com on your computer. Use the login details we sent you in the email to access your account and start streaming.
Answer: If you face any problems with your account, contact our support team at [email protected]. We’ll help you resolve any issues. Make sure to describe the problem clearly to get quick assistance.
Answer: No, your Prime Video account is only for streaming movies and TV shows on Prime Video. It cannot be used for Amazon Shopping or other Amazon services.
Answer: You can change your profile settings and personalize your experience directly in the Prime Video app or website. However, do not edit payment options or use other Amazon apps to log in, as it might cause issues with your subscription.
Answer: If there’s a problem with your account or it’s not working, you can request an exchange or return within 24 hours of receiving it. For refunds, contact us if the account isn’t delivered within 72 hours or if there are unresolved issues. We will review your request and assist you accordingly.