How does the Apple TV subscription work when purchased from Genflix?
When you purchase an Apple TV subscription from Genflix, you will receive either an invitation to join an Apple TV Family Sharing plan or login details for an Apple TV account via email. Once you accept the invitation or log in, you can start enjoying Apple TV’s full range of shows, movies, and exclusive content.
How will I receive my Apple TV access?
After your purchase, we will send the Apple TV invitation or login details to the email address you provided. Please check your inbox, spam, or junk folder for the email and follow the instructions to start using Apple TV.
What should I do after receiving the invitation or login details?
If you received an invitation, open the email, click on the "Accept Invitation" button, and follow the instructions. If you received login details, use them to sign in to the Apple TV app on your device or the Apple TV website.
How long does it take to receive the Apple TV invitation or login details?
In most cases, you will receive the invitation or login details within a few minutes after your purchase. However, it may take up to 6-12 hours in some cases. If there is a delay, we will notify you via WhatsApp.
Can I use my existing Apple ID to accept the invitation?
Yes, you can use your existing Apple ID to accept the Apple TV Family Sharing invitation. Ensure that the email address you provided during the purchase is linked to your Apple ID.
What if I encounter an issue while accepting the invitation or logging in?
If you face any issues while accepting the invitation or logging in, please contact our support team via WhatsApp. We’ll assist you in resolving the problem as quickly as possible.
Can I share my Apple TV access with others?
No, the Apple TV access provided by Genflix is for your personal use only. Sharing your access with others is against our guidelines and could result in the termination of your subscription.
Are there any restrictions on using Apple TV purchased from Genflix?
Yes, you must not change any account settings, billing information, or family sharing settings. Any unauthorized changes could result in the loss of access or termination of your subscription.
What should I do if I don't receive the invitation or login details within the expected time frame?
If you do not receive the invitation or login details within the expected time frame, first check your spam or junk folder. If it’s still not there, contact our support team via WhatsApp for immediate assistance.
Can I cancel or request a refund for my Apple TV subscription?
Refunds are available if the invitation or login details are not delivered within 72 hours of purchase or if there is an unresolved issue with your subscription. For more details, please refer to our refund policy or contact our support team.