1. How do I get my Hoichoi Premium subscription after purchase?
- Receiving Details: After your purchase, we send your Hoichoi account information via email and WhatsApp. Follow the instructions provided to log in and start streaming.
2. How do I log in to my Hoichoi Premium account?
- Login Instructions: Use the login details sent to you via email. If you need a request code or have any login issues, contact our support team for assistance. You can reach them here.
3. What should I do if my Hoichoi account stops working or has issues?
- If your Hoichoi account stops working or encounters issues, contact our support team via live chat, WhatsApp, or email at [email protected]. We’ll offer a replacement or a full refund as per our policy.
4. Can I use my Hoichoi account on multiple devices?
- Device Limit: Each subscription allows streaming on one device at a time. If you need access on more devices, check our special offer above the checkout to purchase additional screens.
5. What if I forget my Hoichoi login details?
- Forgot Login Details: Refer to the email we sent for your account information. For further assistance, contact our support team.
6. Can I exchange my Hoichoi account if it stops working?
- Account Exchange: If your account stops working, we’ll provide a free replacement. Just contact support to get a new account and continue enjoying your content without any trouble.
7. How can I get a refund if I’m not satisfied with my Hoichoi subscription?
- Refund Policy: Refunds are available if the account isn’t delivered within 72 hours or if issues remain unresolved after an exchange. Contact support with your purchase details to request a refund.
Still have questions? Reach out to our support team for any additional assistance.