1. Order Delivery

After placing your order, you will receive notifications via email regarding the status of your instagram story views service order:

• First Email: Order Confirmation – This email confirms that your instagram story views order has been successfully received and is being processed.
• Second Email: Order Delivered – This email confirms that your instagram story views order has been fully delivered.
• OR
• Second Email: Order Delayed – In case of any delays, you will receive this notification along with an estimated time for the delivery.

2. Order Finalization and Termination

• Please ensure that the Instagram story URL you submit is accurate. Once you receive the Order Delivered notification from Genflix, the service is considered complete, and you will not be eligible for a refund or modifications to your order.
• Make sure to review and select the appropriate service before confirming your order:
  1. Premium or Standard Quality – Choose based on your specific needs.
  2. Package Size – Select the package size that fits your requirements.

Once the order has been delivered, no changes to the quality or package can be made.

3. Support and Assistance

• Our support team is available 24/7 to assist you via WhatsApp and email, both during and after the order process.
• Refunds and User Conduct: Refunds are not available once an order is completed. If incorrect information (e.g., a wrong URL) is provided during the order process, no refund will be issued.

4. Privacy Assurance

• Any personal information, such as your email address and phone number, collected during the order process will be kept confidential and will never be shared with third parties.

Policies

1. Payment Policy

• All SMM orders will be processed only after full payment has been made. Your payment secures your order and initiates the delivery process. Ensure payment details are accurate to avoid delays in processing.