1. Account Security & Device Limits

• Don’t Share Your Login Details: Your IPVanish account details are confidential. Keep them secure and do not share them with anyone.
• Single Device Login: The IPVanish accounts purchased through Genflix are shared accounts and can only be used on one device at a time. If you need to use IPVanish on multiple devices, you will need to purchase additional quantities (1 quantity = 1 device access).
• Device Limits: If you attempt to log in on multiple devices with a single set of login details, your subscription may be suspended or terminated, and we will not assist with such issues. Always use 1 login for 1 device.

2. Account Management

• Do Not Alter Settings: Avoid unnecessary changes to your account settings. Use default settings for optimal performance unless you are familiar with advanced configurations.
• IPVanish Use Only: Your subscription is only valid for IPVanish services and should not be used for any other unauthorized purposes.

3. Support & Assistance

• We’re Here to Help: Our support team is available to assist you, but only if you follow the usage guidelines outlined here. For assistance, contact us via WhatsApp or email at [email protected].

Policies

1. Delivery (Shipping) Policy

• Instant Access: Once your payment is confirmed, you’ll receive your IPVanish login details immediately via email. Order details will also be sent via WhatsApp.
• Secure Delivery: We ensure that all login details are sent securely to protect your privacy.
• Busy Times Notice: During high traffic or busy times, delivery may take up to 32 hours. Normally, you will receive your details within 24 hours of purchase. Please be patient.