Genflix Ullu Subscription FAQs

1. How do I get my Ullu Premium subscription after purchase?

• Receiving Details: After you complete your purchase, we will send your Ullu login credentials via email and WhatsApp. You can follow the instructions provided to securely log in and start streaming.

2. How do I log into my Ullu Premium account?

• Login Instructions: Use the Gmail credentials provided by Genflix. Log into the Gmail account on your device, and then open the Ullu app. Choose "Continue with Google" and select the same Gmail account. If prompted for a code, please contact our support team through WhatsApp for assistance.

3. What should I do if my Ullu account stops working or has issues?

• Contact Support: If you encounter any issues with your Ullu account, reach out to our support team through live chat, WhatsApp, or email at [email protected]. We will provide a replacement or assist with troubleshooting as per our exchange and refund policy.

4. Can I use my Ullu account on multiple devices?

• Device Limit: Each subscription allows for streaming on one device only. If you attempt to log in on multiple devices, you may encounter issues with access. For additional screens, contact our support for assistance.

5. What if I forget my Ullu login details?

• Forgotten Login Details: Refer to the initial email from Genflix for your account information. If you still need help, reach out to our support team.

6. Can I exchange my Ullu account if it stops working?

• Account Exchange Policy: If your account stops working, contact our support team, and we will provide a replacement within the subscription period, following verification. Our exchange policy applies as long as usage guidelines are followed.