Welcome to Genflix!

Congratulations on your SonyLiv Premium subscription! We're thrilled to have you as a first-time customer at Genflix. Follow these simple steps to start enjoying your favorite web series and shows.


How to Log in to SonyLiv Using Your Genflix Subscription


  1. Download the SonyLiv App

For iOS Users: Open the App Store and search for "SonyLiv." Tap Download to install.

For Android Users: Open the Google Play Store, search for "SonyLiv," and tap Install to download the app.

  1. Open the SonyLiv App

Once installed, tap the SonyLiv icon to launch the app.

  1. Enter Your Account Number

On the login screen, enter the phone number provided by Genflix (sent via email or WhatsApp).

  1. Request a Verification Code

Click the "Send Code" button. SonyLiv will send a verification code to your registered phone number or email.

  1. Retrieve the Code

Contact the Genflix product support team if you need help retrieving the verification code.

  1. Enter the Code and Log In

Input the received verification code into the SonyLiv app.

After entering the correct code, you’ll be logged in and ready to access the premium content!