Google One Subscription Policies on Genflix
Thank you for choosing the Google One subscription through Genflix! Below are the detailed policies for this product. Please read them carefully, as they apply to your purchase.
1. Delivery Policy
• Instant Delivery: Once your payment is confirmed, we will send your Google One invite link to your email within 24 hours.
• Secure Delivery: All subscription details are sent securely to keep your information safe.
• High Order Volume: During busy times, delivery may take up to 36 hours. We appreciate your patience and will ensure you receive your subscription as soon as possible.
2. Exchange Policy
• Requesting an Exchange: If you experience any issues with your Google One account during the subscription period, you can request an exchange. If the problem is on our end, this exchange will be free of charge.
• Exchange Validity: Exchanges can be requested anytime within your subscription period.
• Exchange Request Process:
Contact our support team with your purchase details and a description of the issue.
Our team will verify the problem and, if needed, provide a replacement.
• Compliance Requirement: For an exchange to apply, you must follow the usage guidelines. If these guidelines are not followed, the exchange policy may not apply.
3. Return Policy
• Conditions for Return: Returns are accepted if the Google One account does not work the first time you use it or if the provided details are incorrect.
• Return Window: You must request a return within 24 hours of receiving your Google One subscription details.
• Return Request Process:
Contact our support team with your purchase details and a description of the problem.
Our team will review and help you with the return process if it meets the return conditions.