Usage Guidelines

1. Account Security

• Keep Your Details Safe: Do not share your BGMI ID or password with anyone. Sharing your account details can lead to security risks and loss of access to your account.

• Warranty Protection: If your account is compromised through no fault of your own or gets banned, Genflix guarantees a replacement or store credit for the full amount paid.

2. Account Management

• Managed by Our Team: Your BGMI account is managed and set up by our team to ensure it’s properly configured for you.

• No Unauthorized Changes: Do not attempt to change any account settings or details on your own. Unauthorized changes may cause issues with your account.

3. Account Sharing

• No Sharing Allowed: Sharing your BGMI account or login details with others is strictly prohibited. Accounts found to be shared will not be eligible for replacement or refund.

4. Account Accuracy

• Correct Account Information: If the received account does not match the description provided at the time of sale, we will provide a replacement account or store credit for the full amount paid.

5. Account Bans

• Rare Occurrence: It is rare for accounts to be banned. However, if this happens, contact us immediately, and we will review the situation and assist you as needed.

• No Replacement for Shared Accounts: If an account was shared and then banned, it will not be replaced or refunded.

6. Support and Issues

• Need Help? If you have any questions or encounter issues with your BGMI account, please reach out to our support team. We’re here to help and ensure you have a great gaming experience!

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