Usage Guidelines & Policies for Dashlane Premium

Welcome to Genflix! Please read these simple guidelines and policies to understand how your Dashlane Premium subscription works and what to expect.

What We Do:
- Our job is to create a new Dashlane account, activate the premium subscription, and send you the login details.
- After you log in and secure your account (change the master password), our work is done.
Provide an Email with No Existing Dashlane Account:
- The email you submit (contact email) must not already be linked to any Dashlane account. If it is, the subscription cannot be delivered properly.
Account Security is Your Responsibility:
- After we send your login details, you must log in, enter the OTP sent to your contact email, and secure the account by changing the master password.
- Your account is safe because only your contact email will receive the OTPs for login.
Dashlane Features:
- Once your account is activated, you can enjoy all premium features like password management, dark web monitoring, and more.
- For help with features, visit Dashlane’s official help center.
Act Quickly:
- Secure your account by changing the master password within 24 hours of receiving your login details. This keeps your account safe.

Your Dashlane account details will be delivered via email within 24 hours of purchase.
In rare cases, delivery may take longer due to unexpected issues. If you do not get your account within 24 hours, contact us immediately.

Refunds are only given if we cannot deliver your account details within 72 hours of your purchase.
Refunds will not be given after the account has been delivered. This is because it is a digital product with a non-transferable subscription.

Exchanges are only allowed if:
- The account we send you has a problem (like incorrect credentials or no premium subscription).
- You notify us within 24 hours of receiving the account.
Exchanges are not allowed if you provide an incorrect or already registered email as your contact email.