How to Use Your Game Account

The following guidelines have been provided by sellers to ensure a seamless experience. Genflix acts as a marketplace connecting buyers and sellers, and we aim to provide reliable customer support. Please read and follow these instructions carefully.

1. Account Security and Usage

• Keep Login Information Private: The account is strictly for personal use. Sharing your login details with others will result in immediate termination, as per seller policies.
• Do Not Alter Account Settings: Avoid changing the password, email, payment methods, or any other settings. Any such changes will lead to account termination, and neither Genflix nor the seller will be responsible for resolving the issue.

2. Blocked Accounts

• Contact Support Immediately: If your account is blocked, email us at [email protected]. We’ll coordinate with the seller to resolve the issue promptly.

3. Installation and Instructions

• Follow Setup Instructions: To install and play your game, click here for detailed step-by-step instructions provided by the seller. A stable internet connection is recommended for installation.
• Launch in Offline Mode: Always launch the game with the internet turned off or in offline mode. After the game starts, you can reconnect to the internet if necessary.
• Remote Play Option: If prompted to enter a code on another device, cancel the prompt and select the ‘Remote Play’ option instead.

4. Shared Accounts

• Affordable Access: To offer games at affordable rates, sellers provide shared accounts, which may be accessed by few users. Ownership remains with the seller, but your access is secure as long as you follow the guidelines.

5. Warranty and Support