Usage Guidelines for Tinder
- Account Ownership:
- Exclusive Use: The account is set up only for your phone number and is for your personal use only. You have full control over this subscription.
- Device Limits:
- Device Logins: You can log in on multiple devices, but only one active session is allowed at a time.
- Usage Rules:
- Profile Limits: Follow Tinder's guidelines on profile creation—ensure that your profile accurately represents you and adheres to community standards.
- Account Sharing: You can share your account with trusted individuals, but be aware that misuse may lead to restrictions.
- Account Management:
- Do Not Change Details: Avoid changing billing or payment details. Changing these can lead to cancellation of your subscription without a refund or replacement.
- Replacements: We offer replacements if there are issues on our side. If your account stops working due to misuse, your request for replacement will not be accepted.
- Support and Compliance:
- Lifetime Support: We provide support as long as you follow these guidelines. Misuse or spamming towards our support team may result in immediate cancellation of your subscription.
- Replacement Policy: Replacements are available for problems that occur on their own. If issues arise from your actions, replacements won’t be provided.
- Follow Guidelines: Adhering to these rules ensures a smooth experience and continued support.
Policies
- Delivery (Activation):
- Direct Activation: We activate your Tinder subscription directly on your account. You will receive confirmation within hours of purchase. On busy days, it may take up to 24 hours.
- Order Details: You will receive an email with instructions and usage guidelines.
- Exchange Policy:
- Eligibility: You can request an exchange if there is a problem not caused by misuse. Contact our support team with your purchase details and issue.
- How to Request: Email us at [email protected] with your details and the problem. We’ll verify and provide a replacement if needed.
- Return Policy:
- Conditions: Returns are accepted if the account does not work upon activation or if there is an error. Requests must be made within 24 hours of activation.
- How to Request: Contact our support team immediately at [email protected] with your purchase details and problem. We’ll handle the return request once verified.
- Refund Policy:
- Eligibility: Refunds are available if the account is not activated within 72 hours or if there’s an unresolved issue after an exchange.
- Processing: Refunds are sent to the original payment method within 5-7 business days after approval.
- How to Request: Contact our support team with your purchase details and issue. We’ll manage the refund request after checking it.
- Policy Changes:
- Updates: Policies can change. We will inform you of any changes as needed.
- Customer Support:
- Contact: For any issues or questions about your subscription, email us at [email protected]. We’re here to help ensure your experience is smooth and enjoyable.