Usage Guidelines


  1. Keep Your Account Private:

Don’t Share Your Login Details: Your JioCinema account is for personal use only. Keep your login information secure and do not share it with anyone.

1 Screen = 1 Device: Use the account on only one device at a time. If you need to use JioCinema on more than one device, contact our support team for assistance.


  1. Account Management:

Avoid Changes: Do not modify billing, subscription settings, or payment methods. For any assistance, reach out to our support team.

No Unauthorized Calls: The JioCinema account number provided is strictly for logging in. Do not call the account number directly. Misuse will result in the immediate termination of your subscription. We are committed to providing smooth streaming and lifetime support, so please follow these rules for uninterrupted access.


  1. Support & Rules:

We’re Here to Help: Follow these guidelines to enjoy a hassle-free experience. Our support team is available to assist with any issues.

Stick to the Guidelines: Compliance ensures continuous access to JioCinema content without interruptions.

Agreement: By purchasing a JioCinema subscription from Genflix, you agree to adhere to these guidelines.


  1. Customer Support & Conduct:

Respect Our Staff: Our subscription support team is here to help. Any form of spam or inappropriate behavior towards staff will result in the immediate termination of your subscription.

No Direct Calls to Support Staff: Please do not contact support staff directly or repeatedly. If you have concerns, email us at [email protected].