Usage Guidelines and Policies for Mx Gold

1. Keep Your Account Private:

Don’t Share Your Login Details: Your MX Gold account is for personal use only. Keep your login information secure and refrain from sharing it with others.
1 Login = 1 Device: You are allowed to use the account on only one device at a time. If you require access on multiple devices, please contact our support team for assistance.

2. Account Management:

Avoid Unauthorized Changes: Do not alter billing, subscription settings, or payment methods on your account. For any required modifications, please reach out to our support team.
No Direct Calls: The MX Gold account number provided is solely for accessing your subscription. Making unauthorized calls to this number will result in immediate termination of your subscription without prior notice. We are committed to ensuring a seamless streaming experience and ongoing support, so adherence to these guidelines is essential for uninterrupted access.

3. Support & Rules:

We’re Here to Assist: By following these guidelines, you’ll enjoy a smooth viewing experience. Our team is ready to help with any issues you encounter.
Adhere to the Guidelines: Compliance with these simple rules ensures uninterrupted enjoyment of MX Gold services.
Agreement: By purchasing an MX Gold subscription from Genflix, you agree to adhere to these guidelines.

4. Customer Support & Conduct:

Support and Conduct: Our customer support team is dedicated to helping you with any issues. However, any form of spam or inappropriate behaviour towards our staff will lead to immediate termination of your subscription without further notice. Do not spam or directly contact our support members. They are trained to assist you and will provide the necessary help, but undue pressure is unacceptable. For major concerns, please email us at [email protected].

1. Delivery (Shipping) Policy:

Instant Delivery: Upon payment confirmation, you will receive your MX Gold login details immediately via email. Please ensure to check your inbox (and spam/junk folder) for this information.