Frequently Asked Questions (FAQs) for Discovery+ Premium

1. What do I get with a Discovery+ Premium subscription from Genflix?

With a Discovery+ Premium subscription from Genflix, you get unlimited access to Discovery+’s extensive library of documentaries, reality TV shows, and exclusive content. Enjoy streaming on one device at a time. For more details, refer to our product description and usage guidelines.

2. How will I receive my Discovery+ account details?

Your account details will be sent immediately via email after purchase. You’ll also receive a message with the details on WhatsApp. During busy periods, delivery may take up to 24 hours. For more information, see our delivery policy.

3. Can I use the Discovery+ account on multiple devices at once?

No, the account can only be used on one device at a time. If you need to watch on more devices, you will need to purchase additional screens. Refer to our usage guidelines for more details.

4. What if I have trouble with my Discovery+ account?

If you encounter any issues, please contact us at [email protected] or via WhatsApp. We’ll assist you with resolving the problem or provide a replacement if necessary. Check our support and rules for more information.

5. Can I change the payment details or billing settings on my Discovery+ account?

No, you should not change any payment or billing settings. Making such changes will lead to termination of your subscription without a replacement or refund. Please refer to our usage guidelines for more information.

6. Where should I log in to watch Discovery+?

Log in through the Discovery+ app on your phone or at discoveryplus.com on your laptop. Do not use other apps or services. For detailed login instructions, see our login instructions.


If you have additional questions, please refer to our instructions and policies.